Refund policy
Refund and Returns Policy
We want you to be satisfied with your purchase.
Return Window
Returns may be requested within 30 days after delivery.
Return Eligibility
Items must:
- Be unused.
- Be in original condition.
- Include original packaging.
- Include proof of purchase.
Certain products may not be eligible for return, including:
- Gift cards.
- Clearance or final sale items.
- Personalized or customized products.
- Perishable goods where applicable.
Return Process
To request a return, contact us at:
Please include:
- Order number
- Customer name
- Reason for return
- Photos if the item is damaged or defective
Return instructions will be provided after your request is reviewed.
Refunds
After receiving and inspecting your returned item, refunds will be issued to the original payment method within approximately 5–10 business days.
Shipping charges are generally non-refundable unless the return is due to our error or a defective item.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photographs of the issue.